Terms & Conditions

Terms & conditions of booking a rental with Camposol Properties managed properties

For booking with privately advertised rental properties please view the Disclaimer of privately advertised properties

Legally registered to work in Spain.

1. Initial Payment
At the time of your booking you will be asked to pay an initial deposit of 25% towards the total cost of the property. This payment is your only commitment until 8 weeks prior to your departure. NB the majority of our properties incur a laundry and cleaning charge for your departure, please ensure that you ask if this is applicable to your property, this will be itemised on your booking form as a seperate charge. This is payable in cash upon arrival.

2. Payment of Balance
The balance of the holiday cost must be paid at least 8 weeks prior to departure, unless paying cash on arrival.

3. If You Cancel Your Booking
If you wish to cancel your booking you must do so by sending written confirmation. In the event of a cancellation and to compensate for the expense of processing your booking and for any loss that may result from being unable to re-sell the holiday, the deposit is non refundable and further charges will apply upon cancellation – please refer to the following:

Change or Cancellation by Camposol Properties – if due to circumstances beyond our control we have to change or cancel your booking then please refer to the following: **

4. Insurance Requirements
Holiday and travel Insurance, including cancellation cover, is essential for your own protection and we strongly recommend that you and all members of your party be suitably insured.

5. Party Size
At no time must any more persons occupy a property than stated on the booking form, except with prior written agreement. Property owners or their agents reserve the right to refuse admittance if this condition is not observed.

6. Problems With Your Property
If you have a problem during your holiday, immediately inform the Local Agent who will then endeavour to put things right. If you fail to do this we cannot accept responsibility, as we have not had the opportunity to investigate and rectify the problem.

7. Occupancy
Your accommodation is available from 4pm on day of arrival and must be vacated by 11am on day of departure. The maid needs this time to prepare the accommodation properly for incoming guests. However if circumstances permit these times may be varied, but this must be pre-arranged.

8. Breakages & Damages
The security deposit is refundable after a villa check, we do trust you to report any breakages or damage to our representative. You will be required to pay for any repairs or replacements as necessary.

9. Property Standards
We have carefully selected and inspected all the properties that we advertise and we endeavour to maintain high standards. However, inevitably, items break or require maintenance, therefore please be aware that you may encounter maintenance staff and pool cleaners during your stay. Please note that tiled surfaces can become very slippery when wet, take extra care if your feet are wet after using the pool.

10. On Arrival
Immediately upon arrival at your holiday home please familiarise yourself with the layout of the property and identify any potential hazards e.g. unexpected steps, slippery surfaces etc

11. Pets
Pets are only permitted at our properties by prior agreement/

12. Smoking
All of our properties are non smoking and we ask you to respect this by smoking outside the property.

13. Included in the Cost:-

•Bedding
•Towels but not pool/beach towels (unless otherwise stated)
•Pool maintenance
•All water and electricity (excluding long term lets)

14. Complaints via 3rd parties.

Please note that there are residents in the surroundig areas and respect noise level, especially in the early hours. The Applicant accepts these conditions on behalf of all the members of the Villa party. Failure to adhere to any of the booking terms and conditions will lead to immediate termination of the booking, without a refund or expenses to relocate being paid by Camposol Properties or the owner.

Please remember these villas are people’s homes, so respect them.

Camposol Properties wish you a happy and enjoyable holiday and look forward to seeing you again soon.

**

IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAY

IF WE CANCEL YOUR HOLIDAY

IF YOU CANCEL YOUR HOLIDAY

Period before departure within which notice of Cancellation or major change is received by us or notified to you.

Amount you will receive from us

Amount of cancellation charge

More than 56 days

NIL

Deposit only

Deposit non refundable

More than 55-43 days

£10.00

100% of holiday cost +£10.00

50% of holiday cost

More than 42-29 days

£20.00

100% of holiday cost +£20.00

70% of holiday cost

More than 28-15 days

£25.00

100% of holiday cost +£25.00

90% of holiday cost

More than 14 or less

£30.00

100% of holiday cost +£30.00

100% of holiday cost

Post departure

£50.00

N/A

N/A

 

Force Majeure: – This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

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